Details:
- Salary: £32,000 - 36,001 - Annum
- Job Type: Contract
- Job Status: Full-Time
- Salary Per: Annum
- Location: London
- Date: 2 days ago
Description:
Events Liaison Officer - Fixed Term Contract (to end June 2025)
Location: London EC4R
Salary: £32,000 - £36,000 (depending on experience) plus generous annual leave and pension
*** HYBRID*** (2 days WFH, 3 days office)
Purpose of the post:
As Events Liaison Officer you will be responsible for the logistical and operational aspects of the events that are taking place as part of a campaign aimed at small businesses (SMEs) taking place in 2024-25. This is a fantastic opportunity to play a pivotal role in delivering an ambitious portfolio of top-notch events across the UK. This is an opportunity to join a dynamic and enterprising team.
About you:
Our clients is looking for someone who has a passion for, and experience in, the B2B events sector. You will be hard-working, highly organised with strong attention to detail and the ability to deliver time-sensitive projects. You will need to be a good communicator with exceptional customer service skills and be comfortable working with senior-level people. This is an important position that requires an intelligent, articulate and professionally presented individual. The post holder is expected to demonstrate initiative and work well as part of a team.
Principal job functions and main tasks:
Event operations and logistics
Working with venues and catering
Working with third-party AV and staging suppliers to arrange relevant technology and branding at events
Travelling to events in different parts of the UK to provide on-the-day customer care and manage event logistics (AV, registration, venue liaison etc)
Recording expenditure and income, and maintaining event budgets
Ensuring accurate records are kept of all aspects of the event and that the CRM (Salesforce) database is up to date
Assisting other members of the team and be a source of 'event management' expertise. Participant communications and customer service
Handling queries from prospective participants
Providing information to participants between the point of booking and the event
Organising post-event administration (including evaluation analysis) and customer care
Speaker liaison, content development and sponsor management
Assisting and supporting speakers and facilitators (this can include booking travel, and accommodation, compiling presentations, and circulating agendas)
Helping to ensure that any sponsors' objectives are fulfilled on the day