European Freight Export / Import Operator

Description:

Our Client, a trusted UK Logistics partner offering freight forwarding, customs clearance and supply chain solutions are looking for a European Freight Export / Import Operator to join their team, based at offices in Colchester, Essex.
On Offer:
* Salary from £30K-£35K, dependent on skills and experience.
* Monday – Friday working pattern, with one day per week working from home.
* Bonus scheme after probationary period.
* The opportunity to join a dynamic team, and genuine progression opportunities.
Main Purpose of the European Freight Export / Import Operator:
Reporting to the Sea Freight Supervisor, the successful candidate will be responsible for managing import and export freight movements across Europe via road and intermodal transport, while supporting the continued growth of the company's overland and ocean freight services. The role will focus on increasing profitability and shipment volumes, delivering efficient transport solutions, and developing relationships within key European markets.
Working closely with the wider operations team, you will coordinate and monitor both import and export shipments, liaising with suppliers, carriers, and overseas partners to ensure the seamless movement of freight. A strong customer-focused approach is essential, ensuring service levels consistently meet and, where possible, exceed client expectations.
Duties and Responsibilities of the European Freight Export / Import Operator:
* Maintain and develop relationships with clients.
* To meet deadlines/requirements as per client requests.
* Monitor supplier performance.
* Good file management and attention to detail.
* Prepare quotations in accordance with client’s request.
* Assisting colleagues during staff absences / holidays including imports/exports
* Encourage and implement “Best Practice” across the department.
* Develop and maintain a commercial and “can do” attitude with all within the department and company.
* To react promptly and proactively to client requests
* Always provide excellent customer service
* To ensure deadlines are kept by monitoring suppliers
* To develop a good working relationship with your client accounts.
* Maintain files in accordance with procedure
* To achieve operational standards
* Ensure all shipments are costed and invoiced in accordance with company policy
* Support senior management as and when required.
* Ensure invoice queries are solved promptly.
To Be Considered:
* Proven European road freight operations experience
* An understanding of transport and legislative controls
* Strong customs service skills
* Good mathematical skills
* To be able to adapt, embrace and implement new IT systems and IT innovations as required
For more details, please contact Willis Global – a leading Recruitment Consultancy for the Supply Chain & Logistics industry