Details:
- Job Type: Permanent
- Job Status: Full-Time
- Location: London
- Date: 6 days ago
Description:
The Role
The EUC Specialist – L4 provides technical leadership and architectural governance across a complex, global endpoint environment for a financial services client. Based primarily onsite in London, you will lead endpoint strategy, security, and lifecycle management in a highly regulated environment.
This is a senior, hands-on role where you will act as the highest escalation point, shape endpoint architecture, and ensure services are secure, scalable, and compliant.
3x days per week in London (Claranet office and/or customer site)
Key Responsibilities
* Define endpoint architecture standards across Intune, SCCM, Autopilot, and Defender
* Own Windows reference build (Golden Image) lifecycle and governance
* Lead application lifecycle strategy (packaging, deployment, updates, retirement)
* Drive endpoint security architecture (Defender, BitLocker, AppLocker, hardening)
* Define patching strategy, deployment rings, and compliance monitoring
* Optimise monitoring using Nexthink and M365 telemetry
* Lead architectural reviews, lifecycle planning, and capacity management
* Provide design assurance for Autopilot and zero-touch deployment
* Lead automation initiatives (PowerShell, IaC, compliance and drift detection)
* Own CMDB accuracy and endpoint governance in ServiceNow
* Act as L4 escalation for complex endpoint and security issues
* Manage vendor relationships (Microsoft, OEMs, tooling providers)
Experience & Knowledge
Essential:
* Strong experience in endpoint engineering/architecture (enterprise environments)
* Deep expertise in Microsoft Intune, SCCM, and Autopilot
* Strong knowledge of endpoint security (Defender, BitLocker, AppLocker)
* Experience with patching strategy and Windows Update management
* Expertise in application packaging and deployment automation
* Experience with Nexthink or equivalent DEX tooling
* Automation experience (PowerShell, Terraform or similar)
* Familiarity with ServiceNow (incident, change, CMDB)
Desirable:
* Experience in managed services or telecoms environments
* Knowledge of financial services regulatory frameworks (FCA, PRA, DORA)
Benefits
* Pension with employer contributions
* Private healthcare
* Discounted gym memberships
* 25–27 days holiday + bank holidays + birthday off
* 24/7 wellbeing support + Team Claranet initiatives