Estate Ranger

Description:

Estate Ranger

Location: Peterborough

Salary: Up to £27,009 per annum

The Vacancy

Hours – Monday – Friday, 8am – 4pm

Based out of our Head Office Shrewsbury Avenue, Peterborough

Here at Cross Keys Homes, we are looking to recruit for the newly created role of Estate Ranger with a focus on cleaning damp and mould. We are looking for someone who will take pride in our estates and ensure they are well maintained, neat and tidy and enhance the reputation of CKH. You will be responsible for cleaning damp and mould from tenants' properties, communal areas, schemes and hostels.

You will also provide a wide-ranging estate service across the whole of CKH that incorporates repairs and maintenance as and when required as part of the Estate Services Team.

Key Responsibilities

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Cleaning damp and mould as detailed on the job scheduled by the Estate Services Team using the correct methodology and chemicals.

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Cleaning to specified areas within tenants’ homes including bathroom toilets, kitchen, living room, bedrooms and hallways.

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Quarterly cleaning of windows at CKH schemes and hostels

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Reporting to the Senior Rangers or Estate Services Manager any damage to fittings, fabric of the buildings or equipment.

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Advising the Senior Rangers of cleaning materials stock requirements in a timely manner.

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Take responsibility for maintaining accurate records on each site, including inspections and photos. Use hand-held devices to accept, up-date and close jobs and communicate using email.

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Provide maintenance and caretaking to communal blocks, schemes, and CKH estates - Identify and carry out any repairs/maintenance and remove graffiti whist using the correct chemicals in line with COSHH regulations, and to Report complex/highly skilled repairs to Cross Keys Homes Repairs Centre.

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Removal of Fly tipped items from CKH Estates

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Carry out some Grounds Maintenance works

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House and garage clearances as requested

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Manage and make decisions relating to fire risk at each site day-to-day; take actions to mitigate risks, for example, remove refuse and any items left in communal areas, ensure bin areas and chutes are clear and report any non-compliance.

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Challenge residents in line with tenancy and the public regarding any health and safety non-compliance whilst on site. Report any action taken or other concerns relating to vulnerable residents or potential breaches of tenancy such as anti-social behaviour, property damage or sub-letting (to the appropriate team within Cross Keys Homes). Report any emergency on-site issues to the Police.

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Provide excellent customer service to residents; respond to face-to-face queries regarding service delivery, quality of service and expressions of dissatisfaction whilst on site. Manage customer expectations and report unresolved issues or challenges to the line manager.

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Take responsibility for and carry out checks of company vehicles weekly; report any issues to the Facilities, Health and Safety team and arrange cleaning/maintenance of vehicles

Requirements

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Must hold a full UK driving licence.

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Willingness to undertake and maintain a basic DBS check.

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GCSE standard of education

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Qualification or relevant experience within a trade background specific to maintenance or repairs, desirable