Details:
- Salary: £30,000 - 35,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Whitstable
- Date: 5 days ago
Description:
ERP Applications Support Analyst - £30-35k - Hybrid
Overview:
An exciting opportunity has arisen for an ERP Applications Support Analyst to join one of the world’s leading transportation manufacturers who specialise in in providing safety and securement solutions for mobility devices. They are known best for their commitment to innovation, by continuously developing new technologies to improve safety and the ease of use - they have introduced several industry-first products and maintain a strong focus on research and development. This role would maintain and develop the current ERP systems (Syspro & Monitor) as well as the supporting platforms. You would be expected to deliver high levels of service to the European user community by driving innovation and efficiencies through
Role & Responsibilities:
Provide first-line support for ERP applications, addressing user issues and inquiries promptly and effectively
Troubleshoot and resolve ERP-related problems, ensuring minimal disruption to business operations
Perform system maintenance, including updates, patches, and configuration changes
Collaborate with IT and business teams to identify, analyse, and resolve system issues
Assist in the implementation and testing of ERP enhancements and new modules
Develop and maintain documentation for system configurations, processes, and procedures
Conduct training sessions for end-users to enhance their understanding and utilization of the ERP system
Monitor system performance and recommend improvements to optimize efficiency
Maintain data integrity and security within the ERP system
Build and maintain client relationships both internally and externals
Participate in transitioning the solution requirements to 3rd party development teams to ensure a clear and complete understanding of the requirements
Essential Skills & Experience:
Minimum of 3 years of experience in ERP implementation
Experience working with Customer Service, Finance, Manufacturing, Purchasing & warehouse modules
Knowledge of design to implementation methodologies with experience gained on ERP implementation projects
Basic SQL skills to run queries (T-SQL)
Excellent MS Office skills
Strong communication skills – both written and verbal
Passion for IT and business innovation
Strong business acumen
Package:
£30-35k
Company benefits
Hybrid working