Employee relations manager


Details:
Description:

Job Title: Employee Relations Manager

Location: Croydon
Pay Rate: £26.16 per hour Holiday pay Inclusive
Duration: ​​3​​-​​6​​ ​​m​​o​​n​​t​​h​​s
Start Date: Immediate
Hours: Full-Time Monday-Friday 37.5 hours
Working Pattern: 3 days on-site, 2 day flexible/remote (subject to service needs)

About the Role

Our client is seeking an experienced Employee Relations Manager to join its HR & Organisational Development team on an interim basis. This is an excellent opportunity for an accomplished ER professional to work within a fast-paced NHS environment, supporting managers and leading on complex employee relations matters across a large, diverse organisation.

Reporting to the Head of Employee Relations, you will play a key role in ensuring the delivery of a proactive, professional and high-quality Employee Relations service. You will manage a portfolio of complex ER cases, support the development of restorative people practices, and provide expert guidance to managers on a broad range of employment issues.

Key Responsibilities

* Manage a personal caseload of complex employee relations matters, including disciplinary, grievance, dignity at work, capability and absence cases.

* Provide expert advice and guidance to managers in line with employment legislation, NHS terms and conditions, Trust policies and ACAS guidance.

* Support and oversee investigations, ensuring they are completed to a high standard and within agreed timescales.

* Attend hearings and appeals, presenting management cases and advising panels as required.

* Line manages Senior Employee Relations Advisors, ensuring effective allocation and oversight of workload.

* Monitor ER activity, maintain accurate case records and contribute to KPI reporting.

* Identify trends and recommend interventions to improve staff experience and reduce reliance on formal processes.

* Develop and deliver ER training for managers and support policy development and implementation.

* Build effective relationships with Trade Union representatives and senior stakeholders across the Trust.

* Deputise for the Head of Employee Relations when required.

Essential Requirements

* Recent NHS Employee Relations experience.

* Significant experience managing complex ER cases within a large, fast-paced and unionised organisation.

* Experience advising senior managers on a wide range of employee relations matters.

* Proven ability to lead investigations and support formal hearings and appeals.

* Experience managing and developing staff within an ER function.

* Strong working knowledge of employment legislation, NHS policies and ACAS best practice.

* Excellent communication, influencing and stakeholder management skills.

* CIPD qualification and registration.

* Educated to degree level or equivalent experience.

* Evidence of continuing professional development.

Additional Candidate Requirements

* Candidates must clearly demonstrate within their application:

* The headcount of the workforce they have supported.

* Their typical employee relations caseload, including the volume and complexity of cases managed simultaneously.

* Availability to work 4 days per week on-site at Croydon Health Services.

Desirable

* Experience within a large acute NHS Trust or similarly complex healthcare environment.

* Experience drafting and implementing HR policies.

* Experience delivering employee relations training programmes.

* Knowledge of ESR systems.

* Postgraduate qualification in Employment Law.

* Project management experience

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