Details:
- Salary: £55,000 - 70,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: London
- Date: 4 days ago
Description:
The Role
We are looking for a proactive Security Systems Service Technician to provide on-site technical support for high-end security systems. The role involves coordinating reactive and planned maintenance, troubleshooting faults and supporting upgrades across CCTV, access control, intercom and network systems.
Key Responsibilities
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Coordinate reactive maintenance, planned works, system upgrades and software patching.
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Troubleshoot and resolve technical issues across CCTV, access control, intercom and network devices.
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Escalate critical security issues to the relevant stakeholders.
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Support system upgrades, repairs, replacements and commissioning works.
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Liaise with vendors, engineers and management teams to maintain high service standards.
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Ensure all works are completed efficiently and in line with client requirements.
Skills & Experience
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Strong technical knowledge of high-end electronic security systems.
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Experience with CCTV, access control, intercom and associated network devices.
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Good IT and software troubleshooting skills.
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Ability to work independently, manage priorities and meet deadlines.
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Strong organisational, communication and problem-solving skills.
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Manufacturer certifications would be beneficial.
Preferred System Experience:
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Genetec
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Tyco CCURE
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Commend
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Enterprise-level security systems
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Networking experience
Working Hours & Benefits
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Location: Site-based in London.
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Hours: 40 hours per week, Monday to Friday, on a rotating shift pattern.
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Shifts: 7:00 am–3:00 pm, 9:00 am–5:00 pm or 1:00 pm–9:00 pm.
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Holidays: 23 days plus bank holidays.
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Company-provided laptop, mobile phone and tools.
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Workplace pension scheme.
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Company credit card for approved incidental expenses