EL/PL Liability Claims Handler


Details:
Description:

Davies are looking to recruit an experienced Liability Claims Handler to join our Casualty team based in Stoke. Your role will be to provide a quality claims service on behalf of clients and pro-actively handle claims in accordance with the insurer’s claims handling philosophy.
The team is responsible for handling liability claims on behalf of various insurers. Your role will be to provide a quality claims service on behalf of the insurer, handling EL/PL/Products claims from the cradle to the grave ensuring claims are handled on a proactive basis in accordance with the insurers claims handling philosophy.

What will your day look like:

* To establish if cover is in place for the claim.

* To record all claims on the digital claims handling system.

* To investigate all liability claims either from the desk or by instructing loss adjusters.

* To make the decision on liability.

* To negotiate settlement of the claim.

* To ensure compliance with all legal timescales and client SLA’s.

* To build relationships with external clients and stakeholders.

* Experience of policy wording and terms and conditions.

* Knowledge of insurance and the insurance market.

* Knowledge of how to value an injury claim.

* Knowledge of reserving philosophies.

* Knowledge of Civil Procedure Rules and the Claims Portal

Knowledge and Abilities:

This role would suit candidates who have experience in handling any type of injury claims and have experience of working in an insurance and/or legal environment would be expected
Other desirable attributes include:

* Good communications skills at all levels

* Excellent customer service.

* The ability to work as part of a team.

* Must be able demonstrate adaptability and flexibility.

* Good planning and organisational skills.

* Good IT skills

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