Details:
- Salary: £30,000
- Category: Social Care
- Location: West Midlands Birmingham
- Date: 1 week ago
Description:
Role overview
The EAP Telephone Counsellor provides timely, confidential and clinically informed support to clients contacting CiCs support line. Working in a busy telephone based service, you will manage back to back calls while ensuring each client receives attentive, compassionate support. The role involves carrying out an initial call to understand presenting needs and risk, delivering effecti...
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