E-commerce Inventory & Replenishment Analyst

Description:

About the Role

We are seeking a highly analytical and detail-oriented E-commerce Inventory & Replenishment Analyst to join our growing Online Operations team. This role is critical to ensuring optimal inventory availability across our global e-commerce channels, including (url removed) and TikTok Shop, while supporting seamless fulfilment and an exceptional customer experience.

As the lead for online inventory management, you will take ownership of replenishment planning, inventory performance monitoring, stock health management, and cross-functional coordination with supply chain, warehouse, and logistics teams. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys using data to drive operational excellence.

Monday to Friday 9am-5:30pm

Key Responsibilities

Inventory Management & Replenishment

Act as the primary business lead for all online inventory management activities, including replenishment, FIFO management, batch control, physical stock counts, reporting, and inventory accuracy.
Monitor and analyse inventory levels, stock trends, replenishment activity, and out-of-stock (OOS) risks across global fulfilment centres.
Own the end-to-end replenishment cycle, including the creation, management, and execution of intercompany replenishment orders.
Develop and maintain accurate replenishment plans to ensure optimal stock availability across all online sales channels.
Manage inventory readiness for new product launches and ensure sufficient stock allocation to support launch success.
Track stock health across all SKUs, identifying risks and opportunities to improve availability and reduce inventory issues.

Supply Chain & Cross-Functional Collaboration

Partner closely with supply chain teams to monitor inbound deliveries and minimise stock downtime.
Maintain visibility of stock movements and replenishment progress, ensuring timely receipt and availability of inventory.
Collaborate with warehouse teams, third-party logistics providers, and global stakeholders to resolve inventory-related challenges.
Support continuous improvement initiatives focused on inventory visibility, replenishment accuracy, and fulfilment efficiency.

Reporting & Analysis

Lead the daily management of inventory trackers, replenishment scorecards, and batch management logs.
Analyse inventory consumption, stock movements, and delivery timelines to support data-driven decision-making.
Monitor key inventory health metrics, including low stock alerts, OOS reports, and expired or damaged inventory.
Produce insightful reporting and dashboards to support operational performance and business objectives.
Escalate unresolved inventory issues with root cause analysis and recommended corrective actions.

Process Improvement & Leadership

Contribute to the development and implementation of Standard Operating Procedures (SOPs) and Work Instructions (WIs).
Provide guidance and support to junior team members on inventory processes, replenishment tracking, and system usage.
Maintain accurate documentation and reporting of inventory KPIs, replenishment plans, and operational performance.

Skills & Experience

Essential Requirements

Minimum 3 years' experience in warehouse operations, supply chain management, inventory analysis, transportation, or retail analysis.
Strong understanding of inventory control, replenishment planning, and stock flow processes.
Advanced Microsoft Excel skills, including complex formulas, Power Query, and OData connector integration.
Proven experience building and maintaining dashboards and reporting solutions using Power BI.
Working knowledge of SQL for data extraction, querying, and analysis.
Strong analytical and problem-solving abilities with excellent attention to detail.
Effective communication and stakeholder management skills.
Ability to manage multiple priorities in a fast-paced, high-volume environment.
Strong organisational and time management skills.

Desirable Skills

Experience working with Microsoft Dynamics 365 and Salesforce.
Knowledge of e-commerce fulfilment operations and inventory management best practices.
Experience supporting global inventory and replenishment functions.
Relevant qualification in Business Administration, Commerce, Supply Chain Management, or a related discipline.
If you are passionate about inventory management, data analysis, and driving operational excellence in e-commerce, we’d love to hear from you. Apply today with your CV outlining your relevant experience.

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