E Commerce Account Manager

Description:

E Commerce Account Manager / London / £50k to £60k per annum

As E Commerce Account Manager, working with our client, a global pharmaceutical company specialising in dermatology, you will be the go-to expert for understanding specific customer needs. Your primary focus will be on delivering winning commercial propositions and ensuring meticulous financial control through joint business planning. You'll be a professional in selling and negotiating, overseeing excellent execution to drive long-term profitable growth.

Key Responsibilities:

Implement and execute eCommerce global vision and strategy, optimising content, assortment, ratings & reviews, search, and targeted selling for both pure-play and bricks-and-clicks customers.
Develop bottom-up customer account plans aligned with business objectives and customer strategies.
Be accountable for achieving net sales and gross to net % targets, managing other lines in the P&L proactively.
Define account-specific strategies, plans, and tactics to drive category growth based on consumer, shopper, and customer requirements.
Ensure alignment across key growth opportunities and account plans.
Execute promotional guidelines by category and channel, evaluating ROI of trade investments and adjusting plans as needed.
Craft customer-focused commercial propositions that support annual brand plans.
Collaborate with the digital marketing team to execute and communicate digital marketing strategies within key e-commerce accounts.
Utilise strong sales skills to build and maintain relationships.Key Skills/Experience Required:

3+ years of commercial experience in e-commerce sales, particularly with Amazon and pure-play accounts.
Demonstrated success in delivering key e-commerce commercial KPIs.
Understanding of key business functions such as commercial, finance, technical, and supply chain.
Knowledge of the UK customer/FMCG market.
Strong data analysis, organising, and prioritisation skills.
Degree-level education.
Strong proficiency in Microsoft Office Suite.
Personal Attributes:

Demonstrates resilience and entrepreneurship in managing accounts.
A self-starter who can work autonomously while also bringing the team along.
Focuses on delivering for both the customer and the company, fostering collaborative relationships internally and externally.This is a 3 to 6 month temporary contract with the potential to become permanent. Hybrid working, 4 days remote and 1 day a week in the London office.

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As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age