Details:
- Salary: £65,000 - 80,000 - Annum
- Location: Bishopsgate Greater London
- Date: 1 week ago
Description:
Recruiting an experienced Dynamics 365 CE Functional Consultant to join an excellent team. To be successful in this role you will have a deep understanding of the Dynamics 365 CE platform, with extensive experience in functional consulting, specifically in Sales, Marketing, and Customer Service.
Required Skills & Experience:
* In depth understanding of the Dynamics 365 CE platform, modules, features, and capabilities.
* Extensive experience in functional consulting for Dynamics 365 CE especially around Sales, Marketing and Customer Service.
* Proficiency in gathering and translating business requirements into functional requirements and solution designs.
* Understanding of Dataverse, data models, data migration strategies and data integration methods
* Understanding of security roles, permissions and information security/data protection related to CRM data.
* Hands on experience in configuring Dynamics 365 CE solutions including form design, business process flows, views, and dashboards.
* Understanding of application lifecycle management in relation to Dynamics 365 CE solutions
* Ability to work independently and collaboratively within a team.
* Excellent communication and presentation skills, both verbal and written.
* Ability to explain technical concepts to non-technical stakeholders.
* Knowledge of related technologies e.g., Microsoft 365, Azure, Power Platform (including Power Pages)
* Experience in creating documentation including FRDs, Solution designs, user guides, training material for Waterfall, Agile and hybrid delivery.
* Relevant Microsoft certification e.g. PL-200, MB-210, PL-600.
Key Responsibilities:
* Collaborate with customers to gather and document functional requirements, ensuring a deep understanding of their needs.
* Design, configure, and customise D365 CE applications to align with client requirements, mapping requirements to product capabilities and performing fit gap analysis.
* Deliver workshops, demos and training sessions to customers.
* Provide guidance on best practices for utilising D365 to optimise business processes including business process assessments and recommendations.
* Collaborate with technical resources on solution architecture, custom development, integrations and data migrations.
* Perform system testing, quality assurance, and issue resolution.
* Create appropriate documentation including FRDs, Solution designs, user guides, training material for Waterfall, Agile and hybrid delivery.
* Stay up to date with the latest D365 CE updates, features and industry recommended practices.
* Contribute to pre-sales activity, including scoping, proposal development and client presentations.
Package:
* Full-time position. Work from home or one of their offices, London or Edinburgh
* Encouraged to increase accreditations with established bonus structure for exam passes in stipulated technology areas. Supported learning & development
* Private healthcare