Duty Manager

Description:

Location: Ton Pentre, South Wales
Salary: up to £12.50 p/h (depending on age)
Various shifts available.

We have an exciting opportunity at our award winning Ton Pentre store for a Duty Manager (Greggs at SPAR) to work in our fresh food operation, As a member of the ‘Duty Manager’ team effective through all operational hours of the store, you will be responsible for supporting the Store Manager in leading and motivating a team of colleagues. You will be a member of the Store Manager’s leadership team ensuring excellent customer service, contributing to achieving store sales and profitability through ‘Brilliant Basics, Moments of Wow, Food For Later, Food For Now’.

A.F. Blakemore & Son Ltd is one of the largest privately owned companies in the UK. Our forward-thinking family-owned business began life in 1917 as a counter-service grocery store and has grown from these humble beginnings into a company that now owns 260 SPAR convenience stores and employs more than 7,000 people, with a turnover of £1.3 billion. As one of the largest convenience retailers in the UK, we are always looking for innovative ways to create a point of difference. Food and drink have always been our lifeblood, and today our business has multiple divisions specialising in retail, food service and wholesale distribution.

Key Tasks/Responsibilities:

Supporting the Store Manager to ensure a safe, legal and high performing store, whilst taking overall responsibility for the Greggs department
Assisting the Store Manager to deliver all store operations, objectives and KPI’s
Managing, coaching and supporting colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style
Carrying out performance management/absence management as appropriate 
Responsible for occasional opening/closing of the store, colleague safety and stock/cash security/accountability as appropriate during shifts
Carrying out cash reconciliations, voids and refunds and other ‘management’ tasks for till colleagues 
Being a role model and leading the team to work together to provide an exceptional customer experience, setting us apart from our competitors
Working with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community
Adhering to all company policies and procedures and processes
 
Skills / Abilities / Knowledge / Experience

Previous experience of working for Greggs preferred
Previous management or supervisor experience within a food retail or similar fast-paced operation
Committed to achieving and sustaining exceptional customer service standards
Able to plan, organise and prioritise effectively
Ability to communicate and influence at all levels
Able to take appropriate action and make decisions 
Committed to promoting collaborative working
Enthusiastic and flexible with a positive attitude
Committed to developing own skills and apply learning to improve own performance
 
What's in it for you?

Excellent benefits package including: 
Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
Develop your skills and capability in a highly supportive and multi-diverse culture
Outstanding Training & Development
Gain hands-on experience in a high volume, fast paced convenience store
Generous staff discount in all our SPAR stores (excl. Alcohol & Cigarettes)
Proactive promotion of internal candidates
Paid Breaks
Free Tea & Coffee
Early access to your pay through ‘EarlyPay’
24/7 access to your payslips and Rotas via HR/Payroll portal
Wellbeing support – access to emotional support, counselling, legal and financial advice
Company Pension Scheme
NEST pension scheme
Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
Extra Holidays - Purchase Scheme
Cycle to work - Bicycle purchase scheme
Long Service Awards
 
Download Job Description for more information.

Inclusive environment: as a Disability Confident Committed employer we are dedicated to creating a fair, inclusive workplace for all.  We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.
 
You may have experience in the following roles: Retail Supervisor, Assistant Store Manager, Retail Team Leader, Shift Manager, Deputy Store Manager, Store Operations Manager, Retail Duty Manager, Customer Service Supervisor, etc.

REF-(Apply online only)