Details:
- Salary: £30,000 - 33,000 - Annum
- Location: Dunchurch Warwickshire
- Date: 1 month ago
Description:
Job Title: Digital Project Co-ordinator
Industry: Public Sector
Location: Rugby
Salary: £30,000 - £33,000
Organisation Overview:
An opportunity to work in a busy local council as part of a team delivering service activities in line with departmental standards, guidelines, defined delivery frameworks and operating practices.
The team uses its project, business and analytical skills in leading and supporting a host of projects. Working closely with IT and Digital Services Team colleagues, system owners, users and other stakeholders, to bring their knowledge and skills to the implementation, deployment, and support of the team, department, and wider council.
Job Summary:
* To research, systems, software and assist in the design and implementation of digital solutions for processes and tasks following frameworks and methodologies.
* Supporting the Transformation, Business Analysis and Data Analysis teams, Service Areas & Council to ensure the authority maximises technology to collect, analyse and evaluate management information from the Council’s services, identifying and filling any gaps in the information, data and its systems and software.
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Undertaking some business analysis to ensure a thorough understanding and developing project plans that incorporate Business/User requirements, customer journey mapping, supplier specification, supplier finances, process reengineering, resourcing, deployment schedules and support.
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Identifying and supporting the coordination and delivery of solutions that achieve measurable cost reductions, efficiency gains, quality improvements, and deliver a reduction in waste, rework, and avoidable contact by the use of digital technologies.
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Proactively work with staff and digital champions, providing training, regular updates, support and promote the digital agenda thorough the authority and its partners.
Other Duties & Responsibilities:
* Be part of a culture of proactive and continual service improvement, helping to shape the vision for how to enhance the user experience of digital services.
* Provide subject matter expertise and quality assurance where required to the team, colleagues, and wider council on key areas under your area.
* Build operational relationships with suppliers, making sure services and products are delivered and aligned to industry best practice, regulatory and contractual requirements.
* Involved with directing employed and contract staff/companies engaged under support contracts for specialist services and projects.
* Assist the Manager, Leads and wider team with analysis related activities on a day-to-day basis, including ensuring service levels and customer satisfaction levels are maintained.
* Excellent communicator with the ability to simply explain complex ideas, to mentor and lead others through change.
* Negotiate with suppliers to ensure the best price is secured for the best services; to assist in product evaluations and the implementation of new services.
* To ensure that the appropriate controls, documentation, and inventories are in place to effectively manage and report on software licensing within the Council.
* To assist in the management and enforcement of appropriate systems, processes, and tools to ensure they are secure and in compliance with all appropriate standards and regulations.
* Any other reasonable duties as requested by your manager, in line with your skills and knowledge