Details:
- Salary: £39,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: South West Gloucestershire Alstone
- Date: 3 days ago
Description:
About the Role
Barchester Healthcare is undergoing an exciting period of digital transformation, with a significant investment in technology designed to enhance the quality of care we provide across our homes and hospitals. As a Digital Operational Trainer, you will play a pivotal role in ensuring our colleagues are confident, capable and competent in using a range of digital systems that support the delivery of outstanding care.
Working as part of the Digital Transformation Team, you will partner closely with Operational, Learning & Development and Implementation teams to deliver engaging training, support new system rollouts and help colleagues embrace new ways of working. This is a field-based role aligned to a specific division, with travel across your region and occasional national travel required.
What You'll Be Doing
Delivering Digital Systems Training
Deliver engaging face-to-face, virtual and one-to-one training sessions across your region.
Develop and maintain training schedules and calendars to support new implementations and ongoing system adoption.
Ensure colleagues at all levels are confident and competent in using Barchester's digital systems.
Monitor training completion and maintain accurate attendance and learning records.
Supporting New Starters
Deliver digital systems training as part of the onboarding process.
Ensure new starters have the correct system access and understand how to use digital tools effectively.
Assess and sign off competency where required.
Provide ongoing coaching, mentoring and support to new colleagues.
Driving Digital Adoption & Change
Support the successful implementation of new digital systems across homes and hospitals.
Work closely with operational teams, implementation leads and hypercare teams to maximise system adoption.
Identify training needs and recommend the most effective learning solutions.
Support change management initiatives to ensure smooth transitions to new technologies.
Quality & Continuous Improvement
Maintain expertise across a range of digital systems and training methodologies.
Attend train-the-trainer programmes and ongoing professional development activities.
Support quality assurance activities and provide feedback to improve training delivery.
Promote learning and development opportunities across the organisation.
About You
Essential
Experience delivering digital systems training from implementation through to adoption.
Excellent presentation, communication and facilitation skills.
Minimum C&G 7300 qualification (or equivalent).
Level 3 Diploma in Health & Social Care or experience within a social care environment.
Full UK driving licence and willingness to travel, including occasional overnight stays