Details:
- Salary: £30 - 33.79 - Hour
- Location: Milton Ernest
- Date: 1 month ago
Description:
Role: Detention Officer
Location: Yarlswood, Bedfordshire
IR35: Inside
Rate: £33.79/hr (Umbrella) MAX
Duration: 12 Months
Security Clearance: CTC or SC
Engagement officers are expected to:
Conduct face-to-face engagements with those in detention as required by caseworkers and management, this includes an initial induction engagement, service of paperwork, follow up engagements, Modern Slavery and associated assessments and Asylum Screening interviews. Officers will also discuss the options that residents have, including initiating referrals to returns schemes and building return plans, as well as outlining the consequences of non-compliance. Feeding back to caseworkers providing details and insight into resident mindset and behaviour. Recording all interactions on IT systems in an accurate and timely manner.
Identify indicators of vulnerability, ensuring that they are recorded and managed in-line with existing policy and instructions, attending case conference meetings (multi-disciplinary telecom and local strategy meetings), ACDT reviews, immigration surgeries and resident consultative committee meetings as required.
Providing case updates to residents at their request and managing your own portfolio of residents and associated workflow.
Flagging contract issues appropriately and in a timely manner to line manager or Compliance team.
Actively contribute towards the compiling of management reports.
Undertake general office administration duties as part of your role and to assist in the successful running of the Detention Engagement Team within the Centre. This includes managing resident arrival and departure lists, allocating all new arrivals to Engagement Officers, monitoring the inbox and e-faxes and dealing with telephone, personal and email queries, escalating as appropriate.
Line management of AO Support Officers as required.
Other ad hoc administrative duties as required.
Work closely with the Welfare Office within the immigration removal centre, dealing appropriately with any issues that arise. The Welfare Office is run by the service provider and is a key touch-point for people to raise any concerns they may have.
Complete asylum screening interviews remotely, when required.
You will require excellent interpersonal skills to deal with different, and sometimes difficult situations. Self-confidence, resilience, organisation skills and personal integrity are also required within this challenging environment of a busy desk with at times, a high volume of work.
**Please note**
Personal safety trained to level 2, spear training. Undertake training in house
Staff do attend the removal centres – customer facing working in custodial environment
Do not offer any working from home – non negotiable
Office based tasks and some engagement based tasks, working through an inbox or out seeing residents
Shift is 7.4 hours Shifts are on a pattern between 7am and 8pm Monday to Friday, and 9am and 5pm Saturdays and Sundays
1 in 3 weekend working both Saturday and Sunday expected
Security Clearance: CTC or above
Disability Confident
As a member of the disability confident scheme, CLIENT guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group.
Armed Forces Covenant
CLIENT is proud to support the Armed Forces Covenant and as such, we guarantee to interview all veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where we have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, we will interview the best candidates from within that group.
If you qualify for the above, please notify us on (phone number removed).
We will be in touch to discuss your suitability and arrange your Guaranteed Interview.
Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know.
To apply for this role please submit your latest CV or contact Aspect Resources on (phone number removed)