Details:
- Salary: £35,000 - 40,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: B98 Mappleborough Green Warwickshire
- Date: 2 weeks ago
Description:
IT Desktop/Deskside Support Engineer
(IT Co-ordinator )
Job ID: 32513
37 hour week
£35,000 - £40,000 per annum
Monday to Thursday 7am – 3pm & Friday 7am – 12pm
Redditch
Our client is a leading manufacturing business based in Redditch with circa 140 members of staff at this site. The business is seeking an IT Deskside Support Engineer to join them in a full-time permanent position. The role is fully internal, supporting colleagues with day to day issues so it’s a social role where you will get to know everyone onsite.
Deskside Support
Specific Responsibilities Include:
* IT activities and projects on site
* Desk side support, utilising ServiceNow ticketing system
* Local Infrastructure, supporting SMART manufacturing.
* Adhering to corporate compliance requirements
* Other Duties and Responsibilities
* ERP Support (QAD knowledge is preferable, but not essential).
* Windows operating systems (10, 11 + Windows Server).
* Highly efficient with Office 365 applications.
* IT infrastructure knowledge (Networking (including Cisco OS), VLANs, NAT, Cisco IPT, VMWare, Printers,
* Active Directory, iOS & Android)
* ServiceNow experience is preferable, but not essential.
* Work within the guidelines of the IT ASAT compliance and participate in the assessment process.
* Proven experience in an IT-related role (co-ordinating projects ideally).
* Experience working in a manufacturing environment, ideal but not essential.
* Strong organisational skills with the ability to prioritise independently.
* Develops new ideas to improve processes.
* Strives to develop personal skills/experience/own capabilities.
* Experience in delivering IT data to stake holders, communicating effectively to the management team and wider
* senior management team
Deskside Support
Benefits
* 25 days holiday plus banks
* Performance Bonus Scheme (5%)
* Pension salary sacrifice scheme
* Private health care scheme
* Life Assurance
* Health Cash Plan
* Cycle Scheme
* Discount in gym membership
* Onsite parking