Details:
- Salary: £28,000 - 29,200 - Annum
- Location: Yeovil Somerset
- Date: 2 weeks ago
Description:
An exciting opportunity has arisen to join a world leading global organisation. Our client, a blue-chip IT company, is currently seeking a Deskside Support Engineer III based on their customer site in Yeovil. This is a full-time, permanent role to start ASAP. The role is paying £29,200 per annum working between 08:00 - 17:30 Monday - Thursday, Friday 08:00 - 16:00
Due to the nature of our client's work the successful candidate must hold or be able to obtain SC or DV Security Clearance. For this reason, we are only able to progress applications from British nationals
Role Overview
We have an exciting opportunity for an experienced Desktop Support Engineer to provide our client, onsite day-to-day IT support based at their Yeovil site office. The site benefits from easy access to travel links, free parking, and subsidised employee rates at the on-site restaurant. The role will require a flexible individual with competency across hardware and software support on desktops and laptops
As a Desktop Support Engineer your role will involve:
Desktop / Laptop / VDI build, configuration and deployment to end users
Software installation / deployment
Smartphone deployment
Assisting the 2nd Line support team with laptop, desktop and VDI terminals support calls
Hardware installation / upgrade / break fix for desktop, laptop, and server
Smartphone support
Service Desk cover as required
Assisting with customer projectsWhat we're looking for:
Full UK driving license is essential to provide support across the large site and surrounding satellite sites
Microsoft Windows 7 and 10 Operating Systems - Deployment, configuration, and support
Microsoft Office 2010 onwards
Proven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support role
Knowledge of Microsoft SCCM and OS / Application deployment
Good verbal communication: ability to communicate to all levels
Good written communication: concise and accurate call logging, documentation, and email correspondence
Good time management / organisational skills
Work well as part of a team or independently
Driving licence essential to provide support across the large site and surrounding satellite sitesDesirable skills / qualifications:
Microsoft Windows 7/10 training and certification
Active Directory management
Understanding of SCCM
Understanding of Mobile Iron or similar mobile device management platforms
Understanding of McAfee EP
As an employee you will benefit from:
Flexible benefits including, medical insurance and eyecare vouchers
Company pension scheme
Income protection after 6 month's service
23 days holiday raising to max 25
Option to purchase / sell additional holiday
Life insurance
Employee Assistance Programme