Desk Based Account Manager

Description:

Pasquill, part of Saint-Gobain UK & Ireland, is looking for a Desk Based Account Manager to join the team in Redhill. This is a full-time, permanent, office-based role at the heart of our sales operation, working closely with Design Office Managers and our external Business Development team to convert quotations into orders and keep customers coming back.

You'll be the driving force behind proactive outbound calling, spotting opportunities in existing accounts, chasing down lapsed customers, and building the kind of relationships that turn a one-off quote into a long-term account.

What we're looking for:

Previous sales experience in a similar role
Strong all-round sales skills and a solid grasp of the sales cycle
Excellent relationship management, communication and negotiation skills
Good commercial understanding, with confidence around margin and profit
Self-motivated, results driven and comfortable managing your own priorities
Experience of account management

What you'll be doing:

Calling existing, low-spending and lapsed accounts to follow up on quotations and secure new opportunities
Identifying new potential customers and working with the external sales team to bring them on board
Improving quotation conversion in line with the commercial sales plan
Working closely with Design Office Managers and Business Development Managers to keep the customer experience seamless
Taking ownership of customer issues and resolving complaints promptly
Carrying out sales and margin analysis, agreeing key actions with your Design Office Manager
Building multi-level relationships within your customer base
Reporting on activity, sales and competitor insight

Are Saint-Gobain inclusive employers?

Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world.

We understand that a diverse workplace is not only a more enjoyable place to be but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.

And what about flexibility?

At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role. Whilst we can't promise to meet every request when we're recruiting, we do promise to listen