Depot Administrator

Description:

Depot Administrator
Quattro Plant Limited are looking for a depot administrator to work on a part time basis (Monday, Thursday and Friday) to support the sweeper hire desk in our Rochester Depot. the successful candidate will support in the day-to-day office tasks associated with the running of the sweeper division.
Depot Administrator Key Responsibilities:
* Answer a high volume of calls whilst maintaining an agreed response rate and standard of professionalism
* Handle and distribute incoming and outgoing mail, orders and queries in a timely manner
* Handle and log any Client feedback, raising it to the attention of Company management as appropriate
* Provide a welcoming and efficient liaison service to Clients and internal staff
* Keep all filing and clerical work up to date as directed
* Handle correspondence, filing and record keeping with a high degree of accuracy
* Be an ambassador for the Company to visitors
* Adhere to Company policies and procedures relating to health and safety, and quality and environmental management
* Ensure the proper use and care of equipment and materials used in the execution of the role
* Ensure that all requirements relating to the supply of vehicles and equipment to municipal Clients are adhered to
* Receive and record all enquiries, passing them to the appropriate person in a timely manner
* Ensure that all errors, non-compliance and complaints are logged, raised and handled according to the requirements of the Company’s QMS system
* Shadow sweeper hire desk duties including processing orders, contracts on syrinx, wages/invoicing.
* Out of hours call cover as and when required. Normally alternate weekends and holiday cover.
Key Skills:
* Able to perform all duties in a polite, efficient, professional and courteous manner
* Excellent verbal, numeric and written skills
* Fully skilled in basic Microsoft Office suite (Word, Excel, Outlook, Powerpoint)
* Excellent telephone manner and ability to handle high call volumes efficiently
* Self motivated, good attention to detail and tenacious
* Maintains high personal standards and encourages them in others
* Able to manage priorities and deliver on time