Details:
- Job Type: Permanent
- Job Status: Full-Time
- Location: Shropshire & Midlands
- Date: 2 days ago
Description:
Main Purpose of Role:
Play a vital role in delivering the Cogent product range to our customers across Shropshire and the Midlands, ensuring every order arrives on time while representing a company that prides itself on quality, reliability, and exceptional service.
Key Responsibilities:
-To ensure that the deliveries are made safely, efficiently and on time
- To proactively deal with any customer concerns at the point of delivery
-To ensure that all delivery paperwork is completed and left with the Customer
- To effectively manage your time to ensure that your route is cost and time efficient whilst also considering customer requirements
- To manage your vehicle to ensure that it is clean, tidy and safe to drive
- Driving safely and with due care and attention at all times, complying with all road traffic regulations
- Maintaining knowledge of the company’s product to enable basic customer advice when required
- To be a ‘champion’ of the Company brand
- To build established customer relationships
- You also have the following responsibilities:
- To continuously develop and improve both yourself and the business
- To comply with Company policy and best practise in security, legal and regulatory compliance
- To ensure that all H&S responsibilities are fulfilled and that the team’s (including the role holder), visitors and contractors safety and welfare is maintained
- To complete any other duties as required from time to time.
Essential Skills:
- Full Driving License
- Knowledge of geographical area covered by the role
- Previous experience with driving and delivery role
- Customer service experience helpful
- Delivering customer orders on time
- Ensuring that the deliveries are prioritised giving consideration to location, time and customer requirements
- Dealing with customer queries by directing to the relevant person
- Having a clean and tidy appearance and van
Enhanced Benefits
- Annual leave entitlement starting at 23 days plus bank holiday, increasing with length of service up to 28 days plus bank holidays
- Matched Pension Scheme
- Life Assurance (4 times basic salary)
- BUPA healthcare and Dental Plan
- Long Service Awards at 5, 10, 15, 20 and 30 years
- Enhanced Family Leave