Details:
- Salary: £34,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Chipping Sodbury
- Date: 1 day ago
Description:
We are recruiting on behalf of our client, a leading used van retailer based in Chipping Sodbury, Bristol, for the position of dealership receptionist. This Dealership Receptionist role offers an excellent opportunity for a dedicated professional to join a rapidly expanding company and contribute to their ongoing growth.
Benefits:
Competitive salary between £30,000 and £34,000 per annum, dependent on experience
Potential bonuses based on performance
28 days annual holiday allowance
Modern, purpose-built showroom environment
Comprehensive in-house training
Company pension scheme
Long-term career progression within a growing business
Working hours from 8:00am to 5:00pm, Monday to FridayDuties of a Dealership Receptionist:
Meet and greet customers at reception, creating a professional first impression
Handle customer queries, feedback, and complaints following company procedures
Monitor, respond to, and manage online customer reviews across platforms such as Google and AutoTrader
Maintain accurate records of all customer interactions, warranty claims, and complaint resolutions
Update and maintain CRM systems, ensuring customer data accuracy
Prepare vehicle handover documentation and coordinate delivery or collection
Assist with customer follow-ups to promote positive reviews and repeat business
Provide weekly reports on customer satisfaction levels, complaints, and warranty activity
Act as a key point of contact between customers, workshops, warranty providers, and managementRequirements of a Dealership Receptionist:
Excellent communication and organisational skills
Strong customer service and complaint handling abilities
IT literacy and proficiency with CRM systems
Professionalism, empathy, and a proactive approach to problem-solving
Previous experience in automotive aftersales is advantageous but not essential
Ability to work efficiently in a fast-paced environment
A positive attitude and a genuine commitment to customer satisfactionIf you are an experienced and motivated dealership receptionist seeking a rewarding role with a reputable company, this opportunity is ideal for you.
Contact Hamish Lowrie, Automotive Recruitment Specialist at Perfect Placement covering Chipping Sodbury and Bristol, today to discover more about this fantastic Dealership Receptionist opportunity.
Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today