Dealer Coordinator

Description:

Dealer Coordinator
6 Month Initial
Milton Keynes (Hybrid after Training)
Salary: 23,4 per Hour)
Hours: Monday - Friday: 09:00 17:30, Saturday: 09:00 - 17:00 (you will be required to work one Saturday per month. Saturdays are paid at x 1.5 rate)

Join a prestigious luxury automotive brand as a Dealer Coordinator and become an integral part of delivering top-tier customer satisfaction to the dealer network. In this role, you'll play a pivotal role in optimising payout volumes while ensuring unparalleled service delivery to dealers. Acting as a liaison, advisor, product expert, and administrator, you'll be at the forefront of enhancing dealer experiences.

Responsibilities:

Manage the processing and activation of retail and fleet finance proposals, including essential documentation, dealer invoicing, and customer identification verification.
Proactively collaborate with dealers to rectify document errors promptly and efficiently, aligning with departmental objectives.
Handle incoming calls/emails with efficiency and professionalism, providing comprehensive support to dealers regarding Marketing Campaigns and POS inquiries.
Offer primary support for dealers concerning e-POS and other systems, providing training for new Business Managers/Sales Executives onsite or at Head Office.
Communicate with dealers to secure necessary documentation for contract activation or error resolution, aiming to maximize Dealer Satisfaction.
Required Skills or Experience:

Preferably GCSE or equivalent in English Language and Mathematics.
Previous experience in a similar customer-focused administrative role.
Strong attention to detail and accuracy.
Excellent telephone etiquette and communication skills.
Self-motivated with the ability to thrive in a fast-paced environment while staying focused on personal, departmental, and company objectives.
Benefits:

Opportunity to work with a leading automotive brand.
Hybrid working model.
Facilities including onsite cafe, hot desks, and free parking.
Long-term career advancement opportunities, with potential for permanent placement.

If you believe you possess the skills to excel as our Dealer Coordinator, apply today! We look forward to hearing from you.

Apply now or contact Liza for more information: (url removed) or (phone number removed)

Ascendant Recruitment is one of Milton Keynes and Northampton s leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance, IT, Sales & Digital Marketing divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit (url removed)