Details:
- Job Type: Contract
- Job Status: Full-Time
- Location: London
- Date: 1 day ago
Description:
Description
We are seeking an experienced D365 CI-J Developer to join our dynamic team. This role requires extensive expertise in configuring and developing solutions using Dynamics 365 Sales and Customer Insights – Journeys modules.
Key Responsibilities
* Configure and customize D365 Sales module in alignment with business requirements.
* Develop solutions using Dynamics 365 Customer Insights – Journeys (CI-J) to enable robust customer engagement capabilities.
* Work closely with business stakeholders to understand requirements and translate them into technical solutions.
* Design and implement flows and automation processes using Power Automate, enhancing platform functionality and streamlining processes.
* Troubleshoot, debug, and optimize existing solutions to ensure system performance and scalability.
* Perform regular system testing, updates, and enhancements, adhering to best practices in D365 development.
* Collaborate with cross-functional teams to ensure seamless integration of D365 solutions with other business applications.
* Create technical documentation, including configuration guides, design specs, and user manuals.
Required Skills & Qualifications
* Experience with D365 Sales: Proven hands-on experience in configuring and developing within the Dynamics 365 Sales module.
* Customer Insights - Journeys Expertise: Strong knowledge of the Customer Insights – Journeys module and its features.
* Proficiency in Power Automate: Ability to create, deploy, and manage flows to automate and streamline business processes.
* Understanding of Dynamics 365 ecosystem and how its modules interconnect.
* Solid grasp of Microsoft Dataverse, plugins, workflows, and custom entities.
* Basic integration knowledge of D365 with other Microsoft tools and third-party apps (e.g., Power Apps, SharePoint).
* Strong problem-solving and debugging expertise, with a keen eye for detail.
* Excellent verbal and written communication skills to collaborate effectively with both technical and non-technical teams.
Preferred Qualifications
* Microsoft Certified: Dynamics 365 [Specific Functional Certification like “Sales Functional Consultant Associate” or Customer Insights-related certification].
* Experience in deploying and managing marketing automation solutions in Customer Insights – Journeys.
* Knowledge of customer engagement strategies or CRM workflows to optimize business outcomes.
* Experience in agile or scrum development environments