Details:
- Location: Bristol
- Date: 2 weeks ago
Description:
Customer Support Specialist - Bristol £ 25 - £26 K - DOE - Office based.
Hours Mon - Thur & Fri NO Weekends!
Search are exclusively working with a business based just outside Bristol who are looking to add a Customer Support Specialist to their team to keep up with demand.
As a member of the Customer Support team you will be responsible for helping thousands of customer and supporting them through their lifecycle.
Duties:
Support customers through the year with updates and touch points where you need to update their paperwork.
Dealing with enquiries regarding MOT & Servicing
Managing post-sale vehicle manufacture warranty, damage & repairs queries
Ensure the email inbox is managed and customers and clients are replied to within a timely manner.
Dealing with all after sales queries
Be the middle person between the customer and client and look to resolve queries on both sides.Experience required:
Phone based experience preferably within a call centre environment.
Experience in working in a fast paced role
Ability to work accurately to a high standard while under pressure
Previous administrative experience
Good It skills
Excellent communicator written and verbally.
If this sounds like the next role for you, apply now!
Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age