Details:
- Job Type: Permanent
- Job Status: Full-Time
- Location: Bridgend Bridgend county borough
- Date: 2 weeks ago
Description:
Customer Support Coordinator
£negotiable depending on experience
We are currently looking for a customer focused professional to join a Customer Service Team in the Bridgend area
Managing customer accounts you will take ownership of enquiries, quotations, and order processing ensuring a smooth customer journey
The Role
* Prepare and process customer quotations and orders
* Manage customer enquiries and resolve issues
* Provide information including pricing and technical data
* Collaborate with internal teams
* Promote products and identify sales opportunities.
* Meet deadlines and service expectations in a busy team environment.
* Maintain accurate records
The Person
* Experience using CRM systems.
* Strong organisational, communication and problem solving skills.
* Excellent attention to detail and ability to prioritise workload.
* Proficient in Microsoft Office and MS Teams.
* Positive attitude with a willingness to learn and develop professionally.
Manufacturing or industry knowledge is desirable but not essential, as full product training will be provided