Customer Support Agent

Description:

Looking to embark on a fulfilling career journey? Look no further! CCA Recruitment presents an incredible opportunity to join a renowned debt recovery company as a Customer Support Agent.

Picture yourself in a role where every day brings new challenges and opportunities for growth. As a valued member of our team, you'll enjoy full-time positions with a comprehensive benefits package. Our commitment to your success begins from day one with thorough training and continues as you climb the career ladder.

At our company, you're not just an employee, you're family. Join a dynamic team of passionate professionals who are dedicated to making a difference. With supportive Team Managers by your side and a collaborative work environment, you'll thrive in helping customers navigate their financial journeys.

Key Details:

Shifts: Monday to Friday, 8 am to 5 pm, totaling 35 hours per week.
Salary: £23,500 plus an annual bonus.
Location: Hybrid work model available after 6 months probation - 3 days in the office and 2 days WFH.
Training: Comprehensive 4-week classroom and advanced grad bay training.
Start Date: June 2024.In this role, no two days are alike. You'll engage with customers, providing attentive support tailored to their unique circumstances. Whether it's facilitating settlements or resolving inquiries, your compassion and problem-solving skills will make a real difference.

What we're looking for:

Excellent listening skills.
A caring and passionate attitude toward customer service.
Ability to navigate challenging situations with grace.
Strong teamwork ethic.
Previous call centre experience preferred.
Consistent work history with minimal employment gaps.Take the first step toward a rewarding career with CCA Recruitment. Join us in making a positive impact while achieving personal and professional growth. Apply now and become part of our success story