Customer Support Agent

Description:

Job Opportunity: Customer Support Agent (Temp to Perm) ????
Location: Bridgnorth, Shropshire Hours: 8:30 AM - 5:00 PM, Monday to Thursday (40 hours per week) Immediate Start!
Are you an enthusiastic and proactive individual looking to join a dynamic team? Our client, a rapidly expanding company based in Bridgnorth, Shropshire, is seeking a Customer Support Agent to join their vibrant team. This is a temporary role with the potential for permanent placement, offering an exciting opportunity for growth and development.
Key Responsibilities:

Place phone calls to potential customers
Generate between 8-10 sales appointments each week
Follow up with customers to ensure satisfaction and gather feedback
Update CRM system with accurate and detailed information
Utilize Excel and Word proficiently for various tasks
Previous experience in customer service and phone-based communication is preferredRequirements:

Excellent communication skills, both verbal and written
Strong interpersonal skills and ability to build rapport with customers
Proficiency in Microsoft Excel and Word
Previous experience in customer service or sales roles is desirable
Ability to work independently and as part of a team
Positive attitude and willingness to learnBenefits:

Competitive hourly rate with the potential for permanent placement
Opportunity for growth and advancement within the company
Supportive and inclusive work environment
Immediate start availableIf you are a motivated individual with a passion for customer service and sales, don't miss out on this exciting opportunity! Join our client's dynamic team and contribute to their continued success. Apply now with your updated CV