Customer Support Advisor

Description:

Customer Support Advisor
£22,369.65 per annum + bonus
Leeds, hybrid working

We're recruiting for an experienced Customer Service Advisor to work for a financial organisation who can offer fantastic progression and development. This business has grown over the past 20 years to over 400 staff and they really invest in their people, with fully funded financial qualifications and ongoing support. 

This is a hybrid role, working 2 days per week from home. 

What's in it for you - 

Progression path and regular salary reviews up to £30k
Up to 35% bonus £40k OTE
Hybrid working, 2-3 days per week from home
Healthcare, including contribution to dental and optical costs
37.5 hours per week - will include 1 in 3 Saturdays 9am-5pm
Casual dress
Fully funded financial qualifications
What we're looking for -

Experience in customer service or sales - this can be from bar work, retail, call centre, office or similar
Someone who is empathetic and does the right thing for customers
Excellent communication skills, someone who is professional and patient
Someone who wants to increase their basic salary and earn bonus
What you'll be doing -
Taking inbound calls and following up enquiries from their website
Fact find and establish a customer need
Recommend products and talk customers through benefits
Take customer details and refer to the finance team for next steps
Interviews are taking place now to start in July, if this sounds like a role for you then apply now and we'll be in touch