Customer Support Administrator


Details:
  • Salary: £23,000 - 25,600 - Annum
  • Job Type: Permanent
  • Job Status: Full-Time
  • Salary Per: Annum
  • Location: Poole Dorset
  • Date: 1 week ago
Description:

Customer Support Administrator - Poole - Up to £25,600 per annum DOE

Exciting Project Support role with excellent growth opportunities! We are proud to be working with a growing company based near Poole that have an exciting opportunity for a Customer Support Administrator to join a very busy and friendly team.

The company specialises in property and facilities management and have recently won long term contracts with local housing associations and are therefore seeking a new addition to be part of their exciting growth plans!

As a Customer Support Administrator, you will be well organised and highly motivated whilst also possessing excellent communication and customer service skills.

You will also possess a positive attitude and enjoy working as part of a fun team!

Efficient all round IT skills are also essential to the role.

Due to the nature of the role, a calm approach and accuracy of work whilst working in a high pressured and fast paced environment is important.

Duties of the role:

• Responsible for organising planned works for building projects

• Answer incoming calls from tenants and engineers, helping with queries

• Maintain the outlook diary to ensure promises and follow-ups are actioned, ensuring contract compliance

• Keeping accurate records of discussions or correspondence

• Work collaboratively with team

This is a fantastic opportunity offering long term progression.

Benefits:

• Company events

• Company pension

• On-site parking

• Sick pay

Poole BH12

Salary: Up to £25,600 per annum DOE

Hours: 08.00am - 17.00pm Monday - Friday

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