Customer Success Manager


Details:
  • Salary: £40,000 - 55,000 - Annum
  • Job Type: Permanent
  • Job Status: Full-Time
  • Salary Per: Annum
  • Location: Farnham Surrey
  • Date: 23 hours ago
Description:

Customer Success Manager

Farnham office based (Must have own transport)

Up to £55,000 DOE + Annual Bonus

An exciting opportunity for an experienced Customer Success Manager to take ownership of key client relationships, coordinate projects, and ensure an outstanding customer experience.

Key Responsibilities

Manage key client accounts and stakeholder relationships.
Coordinate projects from enquiry through to delivery.
Organise meetings, events and client communications.
Maintain CRM records and reporting.
Work closely with sales, operations and leadership teams.
Identify and implement process improvements.

About You

3+ years' experience in customer success, account management, client services or project coordination.
Excellent communication and organisational skills.
Confident managing multiple priorities and stakeholders.
Experience using CRM systems.
Proactive, commercially aware and solutions-focused.

What's on Offer

£40,000-£55,000 salary
Annual performance bonus
25 days holiday plus birthday off
Pension contribution
Team events and social activities
Opportunity to make a genuine impact within a growing business

Apply today to find out more

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