Customer Services Manager


Details:
  • Salary: £30,000 - 36,000 - Annum
  • Job Type: Permanent
  • Job Status: Full-Time
  • Salary Per: Annum
  • Location: Milton Keynes Buckinghamshire
  • Date: 1 week ago
Description:

PERMANENT ACCOUNT MANAGER - 30 - 36K neg D.O.E. - MILTON KEYNES

On a daily basis you are likely to be involved in:

* Delivering excellent service in an Account Management role, no sales involved

* Dealing with emails/telephone requests updating on orders and responding to queries

* Updating customers on expected delivery times and working closely with production to ensure everything runs smoothly

* Running reports and reviewing the trends

* Working closely with a small team that includes admin and business development. You will be responsible to maintain and build on relationships with existing clients and potential new clients

* Deliver accurate reporting information, presentations and proposals

* Provide support to the UK Sales Manager and Business Development Managers where necessary.

* Gather research and information on customers to support the Sales team where appropriate.

* Making accurate, rapid cost calculations and providing customers with quotations, approved by the UK Sales Manager.

* Conduct necessary customer suitability checks where necessary and appropriate in conjunction with Finance.

* Attend team meetings and sharing best practice with colleagues.

* Working Monday - Friday 8.30am - 4.30pm

What we need from

* Account Manager, Client Relationship Manager, graduate or similar

* Comfortable with using Word, Excel and an ERP system

* Ideally from a manufacturing background but not essential

* Ability to conserve at all levels with strong listening, communication skills

* High attention to detail and accuracy

So, if you are interested and want an exciting opportunity, please apply immediately with your cv

Thank you for your interest in this position. It is with regret that we are unable to respond personally to each individual application due to the high volume of cv’s we receive daily. However, your application will be reviewed within a two day working period. If you do not hear from us within this time, you have unfortunately been unsuccessful on this occasion.

This vacancy is being advertised by M.A.S Resourcing who are acting as an employment agency / business

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