Details:
- Job Type: Permanent
- Job Status: Full-Time
- Location: Sittingbourne
- Date: 1 week ago
Description:
Customer Service Assistant / Sittingbourne / Hybrid
My client in the retail display space are currently seeking a Customer Service Assistant to join their team on a permanent basis. The main purpose for this role is to progress customers orders through the system and work with internal teams to ensure the project goes smoothly.
Role & Responsibilities:
Communicating with clients and providing excellent service
Process sales orders and purchase orders
General administration duties
Creating packing lists and export documentation
Updating databases
Prepare Reports on KPIs
Attending customer meetings with internal and external stakeholdersEssential Skillset:
Experience working on export documentation
Good knowledge of Microsoft Office applications especially Excel
Experience on ERP systems/databases
Great customer service skills
Experience of telephone communications with customersBenefits:
Gym membership provided
Hybrid working following completion of probation
25 days holiday plus bank holidays
Private medical insurance
Flexi time policyCustomer Service Assistant / Sittingbourne / Hybrid