Customer Service/Administrator

Description:

Are you an experienced administrator or customer service advisor?

We currently have a temporary Administrator/customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience

Role: Administrator

Shifts: Monday - Friday, 2 shifts on rotation 7.30am-4.30pm and 8.30am - 5.30pm

Pay: £13.45 per hour

Duration: 6-12 months contract with the potential to go perm dependant on performance

Location: Holcim, High Rd offices, Nether Kellet, Canforth, LA6 1EA

Main tasks include

Ensure that orders are received when goods/services have been supplied
Liaising with suppliers to resolve any invoice queries
Answering the telephones and passing on messages in a professional manner
Taking customer orders
Updating customers on orders and deliveries
Dealing with any customer queries
Supporting internal staff with pricing queries
Data entryRequirements

Excellent IT skills and proficient in the use of Google suite & Microsoft Office suite
Flexible and adaptable attitude with ability to prioritise a range of different tasks.
Exceptional communication skills, at all levels, both written and verbal.
Excellent organisational and time management skills.
Excellent interpersonal skills with other members of staff at all levels of the organisation.
Confident, enthusiastic and tenacious
Previous admin or customer service experience

Benefits:

Advice and editing on your current CV
Dedicated team throughout your journey within the role
Paid holiday
Exclusive online services including restaurant and retail discounts
Chance to receive £25* for referring a friend
Opportunity for progression into permanent roles
Competitive rates of payAll applicants are subject to vetting checks including but not limited to: Right to work check, medical check and reference check.

Randstad Business Support is acting as an Employment Business in relation to this vacancy