Details:
- Salary: £30,000 - 35,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Croydon London
- Date: 2 weeks ago
Description:
Customer Service Team Leader
Customer Service Team Leader - Croydon - Leading Company - Excellent Benefits
Are you a customer focused Team Leader seeking a new role with a leading brand in the South London area?
Are you looking for an employer accredited "great placed to work UK" by its staff
Are you looking for a company that can offer extensive benefits, career development and progress? Overview:
Our leading Property brand client is recruiting for a Team Leader to Join the team on a permanent basis. Working along side the Customer Services Team and reporting to the Head of Customer Services, you will play a key role in driving the customer experience, developing process efficiency's, helping to develop best practice and overall ensuring the customer received the best possible service.
Benefits include:
Excellent employer voted one of the UK's best places to work
Extensive range of benefits
Full training and development provided
Annual salary reviews / enhanced holiday pay + Birthday Leave
Excellent working environment
Funded / support qualifications
Monday to Friday (37.5 hours per week) Duties Include
Support Customer services team with day to day activity
Support the team with any escalated complaints
Work with management to analyse process and develop best practice
Lead other team members in developing performance, goals and KPI's
Support management with strategy
Coach and mentor more junior team members Experience Needed
Proven Team Leader experience
Ability to coach and motivate others
Excellent customer service skills
Team player
Good problem solving skills
keen to develop and progress For further detail on this exciting new opening, please apply today
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business