Details:
- Salary: £12 - Hour
- Job Type: Contract
- Job Status: Full-Time
- Salary Per: Hour
- Location: Nottingham Nottinghamshire
- Date: 1 week ago
Description:
My client is looking for 6x motivated customer service advisors to joing their busy team
£12.00 PH
MON - FRI 9AM - 6PM Nottingham NG1 Area
Fixed term contract til 31/10/24 with room for extension or perm
Job Description
Your role will involve providing a face-to-face service, supporting customers with their visa and citizenship applications.
As part of a team, you will enjoy helping people, ensuring each individual receives a professional, efficient and considerate customer experience.
Roles are initially for a six-months' period, with the option to move on to a fixed-term contract.
If you are a good communicator, with great interpersonal skills who excels at problem solving, this "Great Place to Work" organisation would love to hear from you!
As the right candidate, you will have:
Excellent communication and interpersonal skills
The ability to develop and maintain good working relationships with colleagues.
Basic IT skills, as appropriate systems training will be provided
Effective problem-solving skills and be a team player who constantly displays commitment and flexibility.
Excellent organisational skills with great attention to detail.
The ability to deliver a high-quality and caring customer service in a professional and timely manner, creating trust and confidence.
The ability to understand and apply corporate policies and procedures consistently.
Desirable, but not essential, experience in:
Working in a customer-facing environment
Working in a high-volume processing environment.
The role will require you to:
Capture and digitise information as part of a process.
Act as a first point of contact for customers.
Manage customer expectations, interact, and always display professionalism.
Adhere to the Quality Framework, ensuring performance targets are met daily and accuracy targets are achieved