Customer Service Specialist

Description:

This is a fantastic opportunity for a Customer Service Specialist to join a company committed to providing quality, innovative value and
logistics services. To meet customers’ requirements for the safe and efficient
transport of their cargo effectively and in accordance with company operationprocedures and statutory requirements including Health & Safety to the
satisfaction of clients and the profit of the company

Fantastic benefits including:

Enhanced Annual Leave Entitlement from your start, which increases with length of service / Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars
Salary Sacrifice Cycle Scheme / WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
LifeWorks app for access to cashback and discounts on high street and online brands / Life Insurance and which includes access to expert probate support
Eyecare Voucher Scheme

Customer Service Specialist requirements include:

Strong communication, including writing, speaking and active listening
Great customer service skills, including interpersonal conversation, patience
and empathy
Good problem-solving and critical thinking skills
In-depth knowledge of industry best practices
Basic math and accounting skills
Organisation, time management and prioritisation abilities
Ability to be discreet and maintain the security of client information
Effective computer skills to input to use account management software in a timely and efficient manner
Excellent knowledge of excel, ideally with Intermediate experience level, able
to use pivot tables and formulas.

We look forward to seeing your CV