Customer Service Representative

Description:

Do you enjoy meeting customers, building relationships and spotting opportunities? Are you after a role where you're out and about rather than behind a desk all day?

Join an established business as a Customer Service Representative  , working with leading machinery and customers across the region. Based in Malton, North Yorkshire, around 50% of your time will be spent visiting customers across York, Scarborough, Bridlington, Beverley, Hull and the surrounding areas.

You’ll receive a competitive salary, manufacturer training and tailored career development, plus a great benefits package including 24 days’ holiday + bank holidays, birthday day off, pension, sick pay, life insurance at 3x salary, healthcare cash plan, wellbeing support, staff discounts and free parking.

The Role...

This is a varied, customer-facing sales role where you'll manage existing relationships, understand customer requirements and identify opportunities to grow parts and service sales. You will: 

Build strong, long-term relationships with customers.
Visit customers to understand their needs, provide advice and identify opportunities.
Sell parts, servicing, maintenance plans, warranties and other services.
Work closely with the service team to resolve customer issues quickly.
Use customer data and technology to identify sales opportunities.
Attend customer events, demonstrations and exhibitions.

What we're looking for....

Experience in a B2B or B2C sales or customer-facing role.
A proactive, self-motivated approach and confidence building relationships.
Strong communication, negotiation and influencing skills.
Good IT skills, including Microsoft Office.
A full driving licence and willingness to travel regularly.
Agriculture, machinery or agricultural equipment experience would be an advantage, but isn't essential.

If you’re a people person with a commercial mindset and enjoy building relationships and finding the right solutions for customers, apply today