Details:
- Salary: £22,000 - 24,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Oxford Oxfordshire
- Date: 2 weeks ago
Description:
Customer Service Representative
Oxford (onsite)
IT Support Services
£22,000-£24,000 (DOE)
A well established IT Support Services company is looking for an experienced Customer Service Representative to join their team on a full-time basis. You will be joining a team of 5 Customer Service Advisors providing advice on computer repairs and sales enquiries.
Responsibilities:
Handling incoming customer queries
Resolving issues to management (Customer Support Team Lead)
Maintain client details, processing payments, maintaining CRM
Raising tickets/closing tickets
Maintain customer information on database
Account creation/new user setups
Skills:
Microsoft Office- Excel/Word/Outlook
Knowledge of CRM tools
Customer Service Experience (1-2 years)
If this is something you'd be interested in, can you please apply now and I will be in touch to discuss the role further.
In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy