Customer Service Representative

Description:

Are you an experienced administrator or customer service advisor?
We currently have a temporary customer services role available with Holcim. This role is ideal for someone with previous admin and customer service experience
Role: Customer service rep
Shifts: Monday - Friday, 2 shifts on rotation 8am - 4pm and 9am- 5pm (flexible)
Pay: £14.50 per hour
Duration: Temp ongoing - Could potentially go perm based on performance
Location: Holcim, Smith-Hall Lane, Hulland Ward, Ashbourne, DE6 3ET (100% office based)
Main tasks include
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Ensure that orders are received when goods/services have been supplied
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Liaising with suppliers to resolve any invoice queries
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Answering the telephones and passing on messages in a professional manner
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Taking customer orders
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Updating customers on orders and deliveries
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Dealing with any customer queries
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Supporting internal staff with pricing queries
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Data entry
Requirements
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Excellent IT skills and proficient in the use of Google suite
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Flexible and adaptable attitude with ability to prioritise a range of different tasks.
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Exceptional communication skills, at all levels, both written and verbal.
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Excellent organisational and time management skills.
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Excellent interpersonal skills with other members of staff at all levels of the organisation.
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Confident, enthusiastic and tenacious
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Previous admin or customer service experience
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Ideally you will need a vehicle to get to site as there is no public transport available
Benefits:
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Advice and editing on your current CV
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Dedicated team throughout your journey within the role
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Paid holiday
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Exclusive online services including restaurant and retail discounts
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Chance to receive £25* for referring a friend
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Opportunity for progression into permanent roles
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Competitive rates of pay
All applicants are subject to vetting checks including but not limited to: Right to work check, medical check and reference check