Customer Service Officer

Description:

Job Opportunity ????

Title: Customer Service Officer

This role is being managed by the Office Angels Central London Team.

Are you a skilled customer service professional looking for a new challenge? Our client, a reputable finance company based in Kings Cross, London, is seeking a Customer Service Officer to join their friendly and supportive team. If you're passionate about providing exceptional service and have a knack for administration, this could be the perfect role for you! ????

✨ What's in it for you? ✨

* Full-time permanent employment, offering stability and security in your career.

* Enjoy a generous holiday allowance of 22 days, plus public holidays, to relax and rejuvenate.

* Benefit from subsidised transport costs for Zones 1-6, making your commute easier on your wallet.

* Secure your future with our client's company pension scheme.

* Feel protected with life insurance and income protection insurance.

* Take care of your health with private health insurance.

* Thrive in an excellent working environment that fosters growth and success. ????

???? Key Responsibilities ????

As a Customer Service Officer, you will play a crucial role in ensuring our client's members are provided with top-notch customer service. Your responsibilities will include:

Assisting in the processing of insurance claims and effectively communicating with customers via phone, email, and letters.
Responding promptly to customer inquiries and providing detailed product information.
Providing administrative support and assisting with various tasks as needed.

✨ Skills & Experience ✨

To excel in this role, you should possess the following:

Previous experience in the insurance industry is preferred.
Excellent communication skills, both verbal and written, with remarkable attention to detail.
Strong time management and computer literacy skills.
Self-motivation and the ability to work autonomously.
Problem-solving skills and a creative mindset.
Outstanding organisational and multitasking abilities.

???? Salary & Application ????

* Yearly salary up to £24,000 per year, dependent on experience.

* Permanent contract offering stability and career growth opportunities.

If you're enthusiastic about providing exceptional customer service and thrive in a fast-paced environment, apply now! Don't miss out on this exciting opportunity to join an inclusive team and make a positive impact on customers' lives. Simply submit your CV and cover letter, expressing your interest and explaining why you are the perfect fit for this role. ????

???? Please note that our client's office is conveniently located just a 4-minute walk from King's Cross St Pancras train station, allowing for easy access to transportation. ????

Grab this opportunity to join a well-established finance organisation and contribute to their outstanding customer service team. Apply today and embark on a rewarding career journey! ✨????????

Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website