Details:
- Salary: £30,000 - 35,000 - Annum
- Job Type: Permanent
- Job Status: Full-Time
- Salary Per: Annum
- Location: Wrexham
- Date: 1 week ago
Description:
Recruit4staff are proud to be representing their client, a leading Waste / Recycling company in their search for a Customer Service Manager to work based at their depot in Wrexham
For the successful Customer Service Manager our client is offering:
£30,000 - £35,000 Per Annum DOE
8 am to 4:30 pm Monday to Friday
Full-time permanent position
Free parking on-site
The role - Customer Service Manager:
Effectively managing a team of Customer Service Executives
Training and managing Customer Service Assistants and Representatives
Deal with incoming calls and ensure they are handled professionally
Ensuring all required administration tasks are performed in a timely manner
Co-operate with all departments to ensure effective and accurate communication with customers.
What our client is looking for in a Customer Service Manager:
3+ years experience in a Customer Service Management role - ESSENTIAL
Proven track record of maintaining high levels of customer satisfaction in a fast-paced industry
The ability to remain patient and calm during stressful situations
Excellent verbal and written communication skills
Self-motivation to use their initiative and to innovate when required
Key skills or similar Job titles: Customer Service Manager, Call Centre Manager, Commercial Manager, Customer Service Lead, Customer Service
Commutable From: Wrexham, Chester, Ellesmere Port, Corwen, Oswestry,
For further information about this and other positions please apply now
This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Ltd who are operating as a recruitment agency, agent, agencies, employment agency or employment business