Customer Service Executive

Description:

Customer Service Executive
Near Witney

We are looking for a Customer Service Executive to join a good client of ours.   The salary is £22,900 to £25,500 depending on experience with a further £3000 discretionary annual bonus which is paid out on a quarterly basis.

This is a growing manufacturing company that has gone from strength to strength over the last 5 years.  They have progressed from the UK to also having sites globally. The role is based at the company’s head office, with excellent facilities for the employees and on-site parking, including electric hook ups keeping in line with their ethos of sustainability.

It is a family run company, that despite their expansion has retained that family feel.  They like to invest in employees and develop them within their careers and the organisation.
We are looking for someone who pays attention to detail, enjoys talking to people and can be proactive with their workload. 
 
Working as part of a small close-knit team, you would receive full training and support.  You should want to give great customer service and be looking for a long-term position.

Customer Service Executive duties (to include but not exhaustive)

Order processing with accuracy and speed
Provide excellent customer relationship management and go the extra mile with the service you provide.
Give technical information on products/offer alternative products or upsell where necessary whilst understanding the clients’ requirements.
Resolve customer complaints amicably/professionally and with empathy.As a Customer Service Executive, you would be entitled to a great benefits package,

25 days holiday
Christmas company shutdown
ANNUAL BONUS SCHEME
Pension Scheme
Employee discounts platform
Onsite parking
Plus lots moreOnly a short drive from Witney with free parking on site, you do need to have access to a car as there are no public transport links available. 
 
Apply Now for this Customer Service Executive role