CUSTOMER SERVICE EXEC - Temp - £15 p/h

Description:

Liverpool Street Branch

Are you super passionate about providing the BEST experience for customers? ????

Are you keen for a temporary job in a fun and fast-paced environment? ????

Then we want to hear from YOU! ????

Job title: Customer Service Executive (ZENDESK)

Company: Furniture/design company!

Duration: Monday 20th May - Wednesday 29th May 2024

Salary: £14.36 - 15 p/h

Location: Old Street

Hours of work: 9.00am - 18:00pm

Culture: Dynamic, sociable, fast-paced, and rewarding! ????

The Role:

You will be the support to the customers, providing them with a seamless experience and answering inquiries as and when needed! ????????????

What will you be doing? ????

Providing an exceptional service for customers, with a real desire to help the customer and resolve their query
Providing support to our customers via various platforms
Collating, inputting, and reporting data for customer service issues
Communicating with other departments within the company for a prompt resolution of customer queries
Case management, ensuring all tickets are resolved and updated on the databaseDoes this sound like you? ✔️

Previous use of ZENDESK and Shopify in a customer service role
Adept at understanding a variety of customers and able to adapt responses to suit, applying the right tone
Can communicate with customers with empathy and compassion while remaining professional
Brilliant customer service skills
Can adapt quickly in a fast-moving customer-centric environment
Ability to identify issues and implement effective solutionsOffice Angels Benefits: ????

Up to 29 days holiday ????️
Recommend a friend scheme ????
Access to free eye care vouchers ????
Temp of the Month awards ????
Dedicated Consultant - Your very own Office Angel, who will be on hand for queries and support ????
Pension scheme ????
Able Futures - Mental health support for people in work ????
Employee referral scheme ????
Exclusive perks platform ????????
Boost benefit portal- discounts on everyday items from well-known brands including discounts on e-vouchers and cashback with major retailers ????️????????If you're ready to join our dynamic and sociable team and make a difference in providing outstanding customer experiences, apply today! ????????????

NB: If this company and position appeals to you then please apply your CV on-line and please send your CV to (url removed)

Advertised by Office Angels, Liverpool Street. Please note that due to a high volume of response Office Angels receive; only successful candidates will be contacted

For the purposes of the Regulations, please note that Office Angels in the provision of these services will be operating as a recruitment agency. Office Angels are an equal opportunities employer

Office Angels is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website