Customer Service - Escalations Specialist


Details:
  • Salary: £16 - £18 per hour
  • Category: Management and Consultancy
  • Job Type: Contract
  • Salary Per: Hour
  • Location: South East Berkshire Bracknell
  • Date: 2 days ago
Description:

The role of Escalations Specialist sits within a dedicated team of 3 and forms part of the wider Customer Service team based in Bracknell. This role is integral in supporting a market leader and household name in maximising customer retention and loyalty.

The Escalations Specialist will be responsible for resolving complex customer escalation cases which could involve the legal department, interna...


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