Customer Service Coordinator

Description:

Customer Service Coordinator
Logistics and Dispatch
Office-based Role LE15
Permanent Role - Mon-Fri

Looking for a varied customer service role where no two days are the same?

We're looking for a proactive and organised Customer Service & Logistics Coordinator to join a friendly, growing business that supplies products across the UK and Europe. This is a fantastic opportunity for someone with a strong customer service or logistics administration background who enjoys speaking with customers, coordinating deliveries and keeping everything running smoothly behind the scenes.
This is a broad role combining customer service, administration and logistics coordination, making it ideal for someone who enjoys variety and wants to become a key part of a close-knit team. This role is commutable to the LE15 postcode and fully office-based.

The Role: Customer Service Coordinator

Providing first-class customer service via telephone and email.
Processing customer orders accurately using CRM and ERP systems.
Preparing customer quotations and following up where required.
Coordinating daily deliveries and dispatch schedules.
Liaising with transport providers, warehouses and installation teams.
Keeping customers updated on deliveries and resolving any issues.
Obtaining and issuing Proofs of Delivery (PODs).
Supporting the wider sales and customer service team with administrative tasks.
Maintaining accurate customer records and documentation.
Assisting with transport planning and ensuring products are delivered efficiently. Key Candidate Requirements - Customer Service Coordinator:

Previous experience within Customer Service, Sales Administration, Logistics Administration or Dispatch Coordination.
Excellent communication and relationship-building skills.
Strong organisational skills with the ability to manage multiple priorities.
A high level of attention to detail and accuracy.
Confidence using Microsoft Office and business systems such as CRM or ERP software.
Good numerical ability.
A proactive attitude and willingness to learn the logistics side of the role.
A full UK driving licence and own transport. Salary & Package - Customer Service Coordinator:

£26,000-£29,000 salary per year depending on experience.
Company Holidays
Pension Scheme
Monday-Friday working hours Interested? To apply for this Customer Service Coordinator  position, here are your two options:

"This is the job for me! When can I start?" - Call now and let's talk through your experience. Ask for Emma Gimore on (phone number removed) between 7.30am - 4.30pm.
"I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know Precision People is committed to keeping our candidates informed and offer a guaranteed response within 7 days when applying through the application system. PPDEL