Customer Service Agent - Road Freight


Details:
  • Salary: £21,000 - 25,000 - Annum
  • Job Type: Permanent
  • Job Status: Full-Time
  • Salary Per: Annum
  • Location: East of England
  • Date: 1 week ago
Description:

Customs Service Agent | Road Freight - Purfleet - Up to £25,000

This freight forwarder are looking for a Customer Service Agent to join one of their export planning departments.

Salary: Up to £25,000 plus yearly bonus

Hours: hrs - Monday to Friday

What they can offer you:

A role in a successful, dynamic company
Be a part of a strong team of performance driven colleagues
Competitive salary
Great future career prospects for advancement
A professional working environment
Potential yearly bonus based on company result and attendance Main purpose of Job:

The main part of the job is to plan groupage, part loads and full load consignments from the UK to Europe. This includes sourcing haulage and negotiating prices, cooperating with other offices, abroad and colleagues within the UK, all whilst identifying and utilizing opportunities to increase both profitability and turnover. The right candidate must, above all, possess a "can do" attitude.

Key Tasks:

Working within CEN export (Italy, Austria and Switzerland) planning department
Organising full load, part load and groupage transport
Finding the best solutions for cargo combinations. Utilising the Fleet and one way market
Operating within the company's pricing framework, using their Tariff(s) where needed and also providing customers with SPOT quotes when requested
Negotiating haulage prices on the market
Ensuring that customers shipments are loaded on time & meet the requested delivery date
Providing a high level service for all shipments handled
Informing CSU (or customer directly) regarding any changes or delays to shipments.
Creating load orders to Hauliers
Creating instructions regarding T1 creation
Other operational administrational tasks Requirements:

Experience in dealing with EU Road Freight (Essential)
Experience within logistics (Essential)
WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy

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