Customer Service Advisor/Administrator

Description:

Job Title: Customer Service Coordinator / Administrator (Temporary Contract)
Location: Great Blakenham
Job Type: Full-time | Temporary | Immediate Start

Immediate Opportunity – Join a New Build Developer

We are seeking an organised and customer-focused Customer Service Coordinator / Administrator to join our team in Great Blakenham on a temporary basis with an immediate start.

Working within a busy new build developer environment, you’ll play a key role in delivering excellent customer service and coordinating administrative support to homeowners and internal teams.

Key Responsibilities

* Act as the first point of contact for homeowner enquiries and customer service requests

* Coordinate and manage aftercare issues and defect reporting

* Schedule appointments and liaise with subcontractors and site teams

* Maintain accurate records and update internal systems

* Track and monitor outstanding jobs through to completion

* Support the customer service team with administration and reporting

* Ensure communications are handled professionally and efficiently

About You

* Previous experience in customer service, administration, or coordination roles

* Experience within construction, housebuilding, property, or new build sectors would be advantageous

* Strong organisational skills with excellent attention to detail

* Confident communicator with a professional approach

* Comfortable managing multiple priorities in a fast-paced environment

* Proficient in Microsoft Office and administrative systems

What We Offer

* Immediate start available

* Temporary contract opportunity

* Competitive hourly rate / salary depending on experience

* Friendly and supportive team environment

* Valuable experience within the new build property sector

Apply Today

If you’re available immediately and looking for a temporary opportunity in a fast-moving and customer-focused environment, we’d like to hear from you