Details:
- Salary: £12 - Hour
- Location: Scotstoun Glasgow City
- Date: 1 month ago
Description:
We are currently recruiting a Customer Service Advisor to join our Award-Winning client's fun, supportive team based in Hillington.
It is a full-time role (minimum 40 hours per week), with a 4 week rotational shift pattern.
Responsibilities:
* - Handle customer enquiries over the telephone, face to face and online.
* - Working with customer care management system.
* - Managing customer orders and communicating with customers throughout their purchasing journey.
* - Liaising with external suppliers on behalf of the customer
* - Working in collaboration with other departments to resolve customer issues.
About you:
* - 1 year Customer Service Experience (preferred)
* - Ability to work in a busy, fast-paced environment
* - Forward thinking
* - 'Can-do' attitude
* - Articulate and confident in all channels of communication
Shifts:
* This role is offered on a 4-week rotational rota:
Week 1 :Monday - Friday
Week 2: Monday - Friday
Week 3: Monday, Tuesday, Friday, Saturday
Week 4: Monday, Wednesday, Thursday, Friday, Saturday
The successful candidate must be able to work hours between 8am -6pm and have weekend availability.
If this role suits you - please apply!
Job Types: Full-time, Temp to perm
Pay: £12.00 per hour
Benefits:
* Bereavement leave
* Casual dress
* Company events
* Company pension
* Employee discount
* Free flu jabs
* Free parking
* On-site parking
* Sick pay