Details:
- Salary: £23,000 - Annum
- Job Type: Temporary
- Job Status: Full-Time
- Salary Per: Annum
- Location: Sheffield
- Date: 1 week ago
Description:
Temporary Customer Service Advisor
Sheffield
£23,000
4 Months
Elevation Recruitment Group is excited to partner with a renowned Sheffield-based software company to recruit a Temporary Customer Service Advisor. This role offers a fantastic opportunity for a dedicated individual to become part of a vibrant and forward-thinking team on a 4 month contract.
As a Customer Service Advisor, you will be the first point of contact for customers, providing excellent service and support. This role requires strong communication skills, a customer-focused attitude, and the ability to handle enquiries efficiently and professionally.
Customer Service Advisor Key Responsibilities:
Handle customer enquiries via phone, email, and chat, ensuring prompt and accurate responses
Provide product information and support to customers
Resolve customer issues and complaints in a professional manner
Maintain up-to-date knowledge of company products and services
Log and manage customer interactions in the CRM system
Collaborate with other departments to ensure customer satisfaction
Customer Service Advisor Requirements:
Previous experience in a customer service or support role, preferably within software
Excellent communication and interpersonal skills
Strong problem-solving abilities and a customer-focused attitude
Ability to work independently and as part of a team
Experience with CRM systems is a plus
If you are a customer-focused professional looking for a temporary role, please apply